Shared Numbers
One number, your whole team.
Share a single business number across your team so customers always reach the right person.
Shared inbox
Inbound calls and SMS land in one place — anyone on your team can pick them up.
Multi-agent ringing
Ring all available agents simultaneously, or follow a custom routing order.
Permissions
Control who can call, listen, or manage shared numbers with role-based access.
What's included
- Unlimited team members per shared number
- Round-robin and simultaneous ring modes
- Internal notes attached to every call
- Activity timeline visible to the whole team